Recent news stories related to populations who are being hit hardest with COVID-19 have brought to light the need for information written in such a way that it is easily understood by anyone (aka plain language). This can be a challenge when trying to convey complex health issues and terminology at a 5th - 8th grade reading level. Finding such information in another language can pose another hurdle.
Below are just a few selected resources that are available to help you. Please contact Mary Ann Williams firstname.lastname@example.org or Lauren Wheeler email@example.com for assistance in finding additional resources to help you increase the knowledge and compliance of your patients, family members and friends during this global pandemic (the spread of a disease in every country in the world).
Resources for Specific Populations:
Health literacy is defined as the ability to read, understand, and act on health care information. A number of important studies have linked low health literacy in the U.S. to low quality of health, low patient compliance, and disparities in the quality of health care. These study results are not surprising given the complexity of medical terminology and biomedical concepts, coupled with the challenges of navigating the health care system.
The average American adult reads at an 8th grade level. However, 20% of Americans, mainly the elderly, disadvantaged, inner city residents and immigrants, read at the 5th grade level or below. Medical information is typically written at an 11th or 12th grade level, and is therefore not accessible to a large number of people residing in the United States.
While it is important to understand the scope and consequences of low health literacy, it is imperative that providers of health information take responsibility for clear health communication. The prior puts the onus on the individual to struggle to understand medical information; the latter lays the responsibility for creating jargon-free, easy to understand information on the creator of the information. This guide links to resources that assist the health care information provider communicate clearly and effectively.